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Player’s experiencing problems withdrawing their earnings.
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The brand new Problems Party determined that the fresh gambling establishment had acted precisely inside the this matter, since the all of the people had been expected to explore fee tips registered in the their term. Thus, the newest player’s ask for guidance wasn’t upheld. The ball player out of Germany encountered issues with KYC verification just after successful, because the their files was refused due to becoming allegedly published somewhere else. He had perhaps not acquired a reply regarding the KYC service once asking concerning the situation and is actually seeking advice. The fresh Issues Team facilitated communications regarding your player’s registered data and you can confirmed that he had only one membership. Eventually, the new commission thing is actually resolved, and the athlete verified the payout was successful, enabling the case as marked since the solved.
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Player’s request membership closure and you may reimburse delay.
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